Terms of service
Last updated: September 30, 2026.
What we provide
Now That You Ask places a weekly phone call from an AI interviewer to the storyteller you name, writes a chapter from each conversation, shows the chapters and recordings on a private family page, and prints a hardcover book when the volume is complete.
Your promises when you sign up
- The storyteller is an adult, you have talked with them, and they agreed to receive these calls at the number you gave. You will tell us if that changes.
- You will not use the service to call someone who has not agreed, or who has asked not to be called.
- Photos and text you add are yours to use, and you give us permission to print them in your book.
The storyteller is in charge
On the first call, the interviewer explains that it is an AI and that the call is recorded, and asks for a clear yes. Without it, nothing is kept. If the storyteller ever says "stop calling", we stop for good, and the family cannot turn the calls back on. We will refund the unused part of a yearly plan if the storyteller says no or asks us to stop.
What the interviewer does not do
It is not a person, a doctor, a counselor, a lawyer or an emergency service. It gives no advice. If a storyteller seems unwell or mentions an emergency, the interviewer tells them to call 911 (or the 988 Suicide and Crisis Lifeline), ends the call, and we email the family. Please do not rely on Now That You Ask to check on someone's safety.
Plans and payment
- Monthly: $59 per month, cancel any time. The first hardcover copy is included after 10 paid months, or $49 sooner.
- Yearly: $599 per year, including one hardcover copy of the volume. Year two continues as Volume Two at $499 unless you cancel.
- Gift: $599 for one prepaid year including the book. Gift codes don't expire for 24 months.
- Extra copies: $49 each, including US ground shipping.
- Taxes may apply. Books ship to US addresses only.
The book and the chapters
Chapters are written from the storyteller's own words by AI and may contain mistakes of hearing or order. You can hide any chapter from the book and edit the title, dedication and closing note before printing. You own the stories and the book. We keep a copy only to provide the service, until you delete it.
Ending the service
You can cancel any time from the family page. You can delete everything with one click. We may suspend an account that is used to call someone without their agreement.
Limits
The service is provided as is. Calls can fail for reasons outside our control (phone networks, missed calls, voicemail). Our total liability is limited to what you paid in the last 12 months. Nothing here limits rights you have under the law of your state.